#4120 (Should Noi create a comment when a ticket has been created?)
by Luc Saffre · in Developers · assigned to Luc Saffre
Résumé
Concepts sous-jacents
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- 5 ans, 6 mois ago by Luc Saffre about #4120 (Should Noi create a comment when a ticket has been created?) : So I'd say that the answer is "No". I'd rather reactivate #2178 here.
- 5 ans, 6 mois ago by Luc Saffre about #4120 (Should Noi create a comment when a ticket has been created?) : At the moment, when I create a ticket, the other team members get an email notification, but there is no comment. Also when I update a comment. That makes sense in a certain way. There was a time when we had a full history of all notifications in the dashboard, but that turned out to be a lot of irr...