#6890 (New feature: Activity-based user follow-up ("we-miss-you email"))

by Luc Saffre · in Developers · assigned to Luc Saffre

There is a market research method called RFM (for Recency, Frequency and Monetary Value).

4 kuud ago by Luc Saffre about #6890 (New feature: Activity-based user follow-up ("we-miss-you email")) : Another model to avoid sending every day a new we-miss-you email once the threshold is passed and the user doesn't reactivate.
4 kuud ago by Luc Saffre about #6890 (New feature: Activity-based user follow-up ("we-miss-you email")) : I currently think we should add this to the userstats plugin. At least one new model Activity(user, num_guests, num_comments, num_tickets, ...) with one row per user and one field per "activity watcher". A choicelist ActivityWatchers where plugins can register their watchers.
4 kuud ago by Luc Saffre about #6890 (New feature: Activity-based user follow-up ("we-miss-you email")) : They want a series of automatic emails or SMS messages to get sent to users based on their activity. "We miss you" when user was inactive for X days. "Good job" when user has participated in more than X patrols during Y days. Two pages worth reading: www.pushwoosh.com/blog/re-engagement-email/ pypi...
4 kuud ago by Luc Saffre about #6890 (New feature: Activity-based user follow-up ("we-miss-you email")) : Created new Ticket #6890 (New feature recency-frequency-based user follow-up ("we-miss-you email")).