#1516 (Add a "parent" field to Ticket)
by Luc Saffre · in Developers · assigned to Luc Saffre
Summary
Ticket might inherit from Hierarchized, i.e. get a "parent" field. This would have an important consequence : the project model would become useless. I seem to remember that I had this in the ticketing system in TIM, and that I deliberately decided to drop this, because it caused problems for reporting. Until now tickets are designed to be "atomic" units for project management.
Children
Comments
- 4 years, 8 months ago by Luc Saffre about #1516 (Add a "parent" field to Ticket) : I am going to try this locally.
- 4 years, 8 months ago by Luc Saffre about #1516 (Add a "parent" field to Ticket) : I doubt whether problems for reporting still holds. Yes, reporting becomes more complex because the client will want to see a summary of all their top-level tickets, together with the sum of invested time (including time on child tickets), but that's not a problem in an SQL database.
One advantage o...